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To protect you from scam SMS, Club Care / HKT Care has joined the SMS Sender Registration Scheme by the Office of the Communications Authority (OFCA). We will only send SMS message to Hong Kong mobile users by using registered sender ID "#ClubCare", "#HKTCare" or "#HKT_IA" to help you identify the true source.

Travel Protection
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Travel Protection
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iTravel Plus (Single Trip) Plan B
  • Discounted daily premium of HK$15*
  • 24-hour worldwide emergency medical evacuation and repatriation support 
  • Covered Amateur Sports Activities (i.e. bungee jumping, scuba diving, skiing and snowboarding)
  • Terrorism Extension up to HK$3,000,000


Underwritten by MSIG Insurance (Hong Kong) Limited
*Applicable to selected 1O1O/csl customer who purchase with designated promo code.  Terms & Conditions apply

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iTravel Plus (Single Trip)
  • Medical Expenses benefit up to HK$1,000,000 and follow up medical expenses after returning to Hong Kong up to HK$50,000, including registered herbalists, bonesetters and acupuncture 
  • Cover loss and damage to baggage including mobile phone and camera 
  • Hassle free trip with protection for flight cancellation and flight delay 
  • Cover amateur dangerous sports and activities at no extra cost 
  • Rental Vehicle Excess cover up to HK$5,000, with option to upgrade to HK$10,000

Underwritten by MSIG Insurance (Hong Kong) Limited.
Important Notes
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Important Notes
  • The Promotion is arranged and brought to you directly by Club Care. The designated Insurance Products are underwritten and provided by MSIG and are distributed and arranged by Club Care. Club Care is a service brand operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA, being a registered licensed insurance agency under the Insurance Authority of Hong Kong (“IA”) (Licensed Insurance Agency License No.: FA2474), acts as an appointed licensed insurance agency for MSIG to distribute and arrange insurance products and services. 
  • These Promotion Terms and Conditions are not an insurance policy or a contract of insurance. All information in respect of the designated Insurance Products are provided by MSIG. The designated Insurance Products are subject to related terms and conditions and respective policy provisions, the product brochure, and the related terms and conditions (the “Policy Documents”). The abovementioned information is for reference only and does not contain the full terms and conditions. In the event of any inconsistencies between these Terms and Conditions and the Policy Documents, the Policy Documents will prevail. The information on the designated Insurance Products in these terms and conditions gives only an outline of the terms and conditions of the insurance cover and does not contain the full terms and conditions of the relevant insurance product. These terms and conditions are not an offer for subscription of any insurance product. Before application, please confirm you understand the Protection Plan’s features and that it fits your need(s). Customers should not apply for the relevant insurance product(s) solely on the basis of any promotional offer(s) or material(s) which do not contain the full terms and conditions of the relevant insurance plan. For full terms and conditions, details and risk disclosures and exclusions of the designated Insurance Products, please refer to relevant Policy Documents; visit Club Care official website https://www.hktia.com.hk/ or call Club Care Customer Service Hotline at 8209 0098 for more details. 
  • MSIG reserves the right to make the final right of approval and decision of all matters relating to insurance application, claims, this promotion and any disputes arising in connection with the designated Insurance Products and the Promotion and any disputes that may arise from such applications and the Promotion, and takes full responsibility for all related coverage and claim matters. Any disputes over the terms of this insurance plan shall be resolved directly between the insured person and MSIG. HKTIA’s role is limited to distributing and arranging certain insurance policies of MSIG (including the designated Insurance Products) and HKTIA shall not be responsible for any matters in relation to the provision of such insurance products (including the designated Insurance Products). The designated Insurance Products are products and obligations of MSIG and not of HKTIA. 
  • HKTIA / Club Care, its affiliated companies and MSIG reserve(s) the right to amend, suspend or terminate the Promotion and amend the relevant terms and conditions at their sole discretion at any time without prior notice. All decisions made by HKTIA / Club Care, its affiliated companies and MSIG shall be final and binding
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EasyShare Travel Plus Insurance Package
  • Enjoy flexible choice of number of days for travel insurance coverage within 2 years
  • COVID-19 protection
  • Loss of or damage to mobile phone up to HK$2,000

Underwritten by MSIG Insurance (Hong Kong) Limited
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Policy Provisions
TravelCare Insurance
  • Personal accident coverage of up to HK$1,000,000 
  • Loss of mobile phone cover
  • Cover for leisure and amateur sports
Underwritten by bolttech Insurance (Hong Kong) Company Limited
Important Notes
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Important Notes
  • The insurance plan is underwritten by Bolttech Insurance (Hong Kong) Company Limited (“bolttech Insurance”). This website at www.hktia.com.hk is operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA (Licensed Insurance Agency License No.: FA2474), being registered with the Insurance Authority of Hong Kong (“IA”) as a licensed insurance agency, acts as an appointed licensed insurance agent for bolttech Insurance.
  • The information is for reference only. Please read the related product brochure, policy provisions, Personal Information Collection Statement of bolttech Insurance and Personal Information Collection Statement of HKTIA before purchasing the insurance product. For enquiries relating to the insurance product, please contact HKTIA Customer Service Hotline at 8209 0098.
  • The premiums of the insurance product will be payable to bolttech Insurance, and HKTIA will receive commission from bolttech Insurance for acting as an appointed licensed insurance agent for bolttech Insurance. 
  • The insurance product is intended to be offered in Hong Kong only. The display of information of the insurance product on this website shall not be construed as an offer to sell or a solicitation of an offer or recommendation to purchase or sale or provision of any insurance products by bolttech Insurance or HKTIA outside Hong Kong. All selling and application procedures must be conducted and completed in Hong Kong. 
  • Under the Insurance Ordinance (Cap. 41),the IA has started to collect the levy on insurance premiums from policyholders through insurance companies from January 1, 2018. For more details, please refer to the IA’s official website at ia.org.hk/en/levy. 
  • HKTIA 's role is limited to distributing insurance products of bolttech Insurance only and HKTIA shall not be responsible for any matters in relation to the provision of the products. 
  • Insurance products are products and obligations of bolttech Insurance and not of HKTIA. 
  • Any dispute over the contractual terms of insurance products should be resolved directly between you and bolttech Insurance. 
  • All insurance applications are subject to bolttech Insurance’s underwriting and acceptance. 
  • bolttech Insurance is solely responsible for all approvals, coverage, compensations and account maintenance in connection with its insurance products. 
  • HKTIA will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstances. 
  • You are reminded to carefully review the relevant product materials provided to you and seek independent advice if necessary.
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Annual TravelCare Insurance

Medical Expenses, Worldwide Emergency Services, Hospital Cash Allowance, Personal Accident, Major Burns, Personal Money, Baggage, Personal Liability, Travel Delay, Cancellation and Curtailment of Trip benefits are all included.


Provided and underwritten by Bolttech Insurance (Hong Kong) Company Limited. 

<Applicable to designated customers and/or members of 1O1O / csl and its affiliated companies>

Important Notes
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Important Notes
  • Provided and underwritten by Bolttech Insurance (Hong Kong) Company Limited.
  • The product information is provided by bolttech Insurance. The product information gives only an outline of the terms and conditions of the insurance cover and does not contain full terms and exclusions of the insurance policy. Any information given herein is subject to the precise terms and conditions. For full terms and conditions, details, risk disclosures and exclusions of the insurance policy, please refer to the respective policy documents (including the policy provisions and the exclusions) (“Policy Document”) which shall prevail in case of inconsistency. 
  •  HKT Financial Services (IA) Limited's role is limited to arranging certain insurance products of bolttech Insurance and HKTIA shall not be responsible for any matters in relation to the provision of the insurance products. 
  • Insurance products are products and obligations of bolttech Insurance and not of HKTIA. bolttech Insurance is solely responsible for all coverage, compensations and account maintenance in connection with its insurance products. 
  • In case of any inconsistency between the English and Chinese versions, the English version shall prevail.
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Contact Us

We are always here to serve you. For all enquiries and feedback related to insurance, please contact us through the channels below:

Customer Service Hotline: 8209 0098
Mon – Fri 9:00 am – 6:00 pm (except public holidays)

Email:
cs.clubcare@pccw.com

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