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To protect you from scam SMS, Club Care / HKT Care has joined the SMS Sender Registration Scheme by the Office of the Communications Authority (OFCA). We will only send SMS message to Hong Kong mobile users by using registered sender ID "#ClubCare", "#HKTCare" or "#HKT_IA" to help you identify the true source.


To sustain service excellence, system maintenance of MSIG's website will be conducted from 06:00 a.m. to 08:30 a.m. on 1 August (Friday). Online purchase for iTravel Plus (Single Trip) and Online redemption services for EasyShare Travel Plus Insurance Package provided on this site will therefore be temporarily suspended at that period. We apologize for any inconvenience that may cause.

Travel Protection
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Travel Protection
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iTravel Plus (Single Trip) Plan B
  • Discounted daily premium of HK$15*
  • 24-hour worldwide emergency medical evacuation and repatriation support 
  • Covered Amateur Sports Activities (i.e. bungee jumping, scuba diving, skiing and snowboarding)
  • Terrorism Extension up to HK$3,000,000


*Applicable to selected 1O1O/csl customer who purchase with designated promo code.  Terms & Conditions apply

Important Notes
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Important Notes
  1. The insurance plan is underwritten by MSIG Insurance (Hong Kong) Limited (“MSIG”). This website at www.hktia.com.hk is operated by HKT Financial Services (IA) Limited (“HKTIA”), a wholly owned subsidiary of HKT Limited (HKT Limited is a company incorporated in the Cayman Islands with limited liability). HKTIA is registered with the Insurance Authority of Hong Kong (“IA”) as a licensed insurance agency (Licensed Insurance Agency Licence No.: FA2427) and acts as an appointed licensed insurance agency for MSIG to distribute and arrange a wide range of insurance products and services. HKT Care and Club Care are the service brands operated by HKTIA. 
  2. The product information is provided by MSIG. The product information gives only an outline of the terms and conditions of the insurance cover and does not contain full terms and exclusions of the insurance policy. Any information given herein is subject to the precise terms and conditions and the full terms and conditions can be found in the respective policy documents (including the policy provisions and the exclusions) which shall prevail in case of inconsistency. 
  3. Please read the related policy provisions, Personal Information Collection Statement of MSIG and Personal Information Collection Statement of HKTIA before purchasing the insurance product. For enquiries relating to the insurance product, please contact HKTIA Customer Service Hotline at 8209 0098. 
  4. The premiums of the insurance product will be payable to MSIG, (or through HKTIA on behalf of MSIG in respect of online applications made on HKTIA’s website), and HKTIA will receive commission from MSIG for acting as an appointed licensed insurance agency for MSIG. 
  5. The insurance products referred to in this website are intended to be offered in Hong Kong only. The information on this website is not intended to be used by persons located in or resident outside of Hong Kong. The information on this website shall not be construed as an offer to sell or a solicitation of an offer or recommendation to purchase or sell or provision of any insurance products by MSIG or HKTIA outside Hong Kong. All selling and application procedures must be conducted and completed in Hong Kong. 
  6. Under the Insurance Ordinance (Cap. 41), the IA has started to collect the levy on insurance premiums from policyholders through insurance companies from January 1, 2018. For more details, please refer to the IA’s official website at ia.org.hk/en/levy. 
  7. HKTIA's role is limited to the distribution and arrangement of the insurance products of MSIG only and HKTIA shall not be responsible for any matters in relation to the provision of the insurance products. 
  8. Insurance products are products and obligations of MSIG and not of HKTIA. 
  9. Any dispute over the contractual terms of insurance products should be resolved directly between you and MSIG. 
  10. All insurance applications are subject to MSIG’s underwriting and acceptance. 
  11. MSIG is solely responsible for all approvals, coverage, compensations and account maintenance in connection with its insurance products. 
  12. HKTIA will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstances. 
  13. You are reminded to carefully review the relevant product materials provided to you and seek independent advice if necessary. 
  14. In case of any inconsistency between the English and Chinese versions, the English version shall prevail.
Know More
Product Brochure Policy Provisions
EasyShare Travel Plus Insurance Package
  • Enjoy flexible choice of number of days for travel insurance coverage within 2 years
  • COVID-19 protection
  • Loss of or damage to mobile phone up to HK$2,000


Important Notes
x
Important Notes
  • The insurance plan is underwritten by MSIG Insurance (Hong Kong) Limited (“MSIG”). Club Care is a service brand operated by HKT Financial Services (IA) Limited (“HKTIA”), a wholly owned subsidiary of HKT Limited (HKT Limited is a company incorporated in the Cayman Islands with limited liability). HKTIA is registered with the Insurance Authority of Hong Kong (“IA”) as a licensed insurance agency (Licensed Insurance Agency Licence No.: FA2427) and acts as an appointed licensed insurance agency for MSIG to distribute and arrange a wide range of insurance products and services. 
  • The product information is provided by MSIG. The product information gives only an outline of the terms and conditions of the insurance cover and does not contain full terms and exclusions of the insurance policy. Any information given herein is subject to the precise terms and conditions and the full terms and conditions can be found in the respective policy documents (including the policy provisions and the exclusions) which shall prevail in case of inconsistency. 
  • Please read the related policy provisions, Personal Information Collection Statement of MSIG and Personal Information Collection Statement of HKTIA before purchasing the insurance product. For enquiries relating to the insurance product, please contact Club Care Customer Service Hotline at 8209 0098. 
  • The premiums of the insurance product will be payable to MSIG, (or through HKTIA on behalf of MSIG in respect of online applications made on Club Care’s website), and HKTIA will receive commission from MSIG for acting as an appointed licensed insurance agency for MSIG. 
  • The insurance products referred to in this website are intended to be offered in Hong Kong only. The information on this website are not intended to be used by persons located in or resident outside of Hong Kong. The information on this website shall not be construed as an offer to sell or a solicitation of an offer or recommendation to purchase or sell or provision of any insurance products by MSIG or HKTIA outside Hong Kong. All selling and application procedures must be conducted and completed in Hong Kong. 
  • Under the Insurance Ordinance (Cap. 41), the IA has started to collect the levy on insurance premiums from policyholders through insurance companies from January 1, 2018. For more details, please refer to the IA’s official website at ia.org.hk/en/levy. 
  • HKTIA's role is limited to the distribution and arrangement of the insurance products of MSIG only and HKTIA shall not be responsible for any matters in relation to the provision of the insurance products. 
  • Insurance products are products and obligations of MSIG and not of HKTIA. 
  • Any dispute over the contractual terms of insurance products should be resolved directly between you and MSIG. 
  • All insurance applications are subject to MSIG’s underwriting and acceptance.
  • MSIG is solely responsible for all approvals, coverage, compensations and account maintenance in connection with its insurance products. 
  • HKTIA will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstances. 
  • You are reminded to carefully review the relevant product materials provided to you and seek independent advice if necessary. 
  • In case of any inconsistency between the English and Chinese versions, the English version shall prevail.
Know More
Policy Provisions
TravelCare Insurance
  • Personal accident coverage of up to HK$1,000,000 
  • Loss of mobile phone cover
  • Cover for leisure and amateur sports

Important Notes
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Important Notes
  • The insurance plan is underwritten by Bolttech Insurance (Hong Kong) Company Limited (“bolttech Insurance”). This website at www.hktia.com.hk is operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA (Licensed Insurance Agency License No.: FA2474), being registered with the Insurance Authority of Hong Kong (“IA”) as a licensed insurance agency, acts as an appointed licensed insurance agent for bolttech Insurance.
  • The information is for reference only. Please read the related product brochure, policy provisions, Personal Information Collection Statement of bolttech Insurance and Personal Information Collection Statement of HKTIA before purchasing the insurance product. For enquiries relating to the insurance product, please contact HKTIA Customer Service Hotline at 8209 0098.
  • The premiums of the insurance product will be payable to bolttech Insurance, and HKTIA will receive commission from bolttech Insurance for acting as an appointed licensed insurance agent for bolttech Insurance. 
  • The insurance product is intended to be offered in Hong Kong only. The display of information of the insurance product on this website shall not be construed as an offer to sell or a solicitation of an offer or recommendation to purchase or sale or provision of any insurance products by bolttech Insurance or HKTIA outside Hong Kong. All selling and application procedures must be conducted and completed in Hong Kong. 
  • Under the Insurance Ordinance (Cap. 41),the IA has started to collect the levy on insurance premiums from policyholders through insurance companies from January 1, 2018. For more details, please refer to the IA’s official website at ia.org.hk/en/levy. 
  • HKTIA 's role is limited to distributing insurance products of bolttech Insurance only and HKTIA shall not be responsible for any matters in relation to the provision of the products. 
  • Insurance products are products and obligations of bolttech Insurance and not of HKTIA. 
  • Any dispute over the contractual terms of insurance products should be resolved directly between you and bolttech Insurance. 
  • All insurance applications are subject to bolttech Insurance’s underwriting and acceptance. 
  • bolttech Insurance is solely responsible for all approvals, coverage, compensations and account maintenance in connection with its insurance products. 
  • HKTIA will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstances. 
  • You are reminded to carefully review the relevant product materials provided to you and seek independent advice if necessary.
Know More
Product Brochure Policy Provisions
Annual TravelCare Insurance

Medical Expenses, Worldwide Emergency Services, Hospital Cash Allowance, Personal Accident, Major Burns, Personal Money, Baggage, Personal Liability, Travel Delay, Cancellation and Curtailment of Trip benefits are all included.


<Applicable to designated customers and/or members of 1O1O / csl and its affiliated companies>

Important Notes
x
Important Notes
  • Provided and underwritten by Bolttech Insurance (Hong Kong) Company Limited.
  • The product information is provided by bolttech Insurance. The product information gives only an outline of the terms and conditions of the insurance cover and does not contain full terms and exclusions of the insurance policy. Any information given herein is subject to the precise terms and conditions. For full terms and conditions, details, risk disclosures and exclusions of the insurance policy, please refer to the respective policy documents (including the policy provisions and the exclusions) (“Policy Document”) which shall prevail in case of inconsistency. 
  •  HKT Financial Services (IA) Limited's role is limited to arranging certain insurance products of bolttech Insurance and HKTIA shall not be responsible for any matters in relation to the provision of the insurance products. 
  • Insurance products are products and obligations of bolttech Insurance and not of HKTIA. bolttech Insurance is solely responsible for all coverage, compensations and account maintenance in connection with its insurance products. 
  • In case of any inconsistency between the English and Chinese versions, the English version shall prevail.
Know More
Product Brochure Policy Provisions
Contact Us

We are always here to serve you. For all enquiries and feedback related to insurance, please contact us through the channels below:

Customer Service Hotline: 8209 0098
Mon – Fri 9:00 am – 6:00 pm (except public holidays)

Email:
cs.clubcare@pccw.com

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Important Notes


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