Business Protection
About Us Contact Us
Travel Protection
__________
Travel Protection
__________
  • Discounted daily premium of HK$15*^ (original HK$30 per day)
  • 24-hour worldwide emergency medical evacuation and repatriation support 
  • Covered Amateur Sports Activities (i.e. bungee jumping, scuba diving, skiing and snowboarding)
  • Terrorism Extension up to HK$3,000,000


*Applicable to selected 1O1O/csl customer who purchase with designated promo code.  Terms & Conditions apply.

^Pay with Tap & Go to enjoy discounted daily premium of HK$15. Terms and conditions apply. Tap & Go is operated by HKT Payment Limited (Stored Value Facilities Licence Number: SVF0002), a stored value facility operator designated by the Government under the CVS and subject to its relevant terms and conditions.

Important Notes
x
Important Notes
  1. The insurance plan is underwritten by MSIG Insurance (Hong Kong) Limited (“MSIG”). This website at www.hktia.com.hk is operated by HKT Financial Services (IA) Limited (“HKTIA”), a wholly owned subsidiary of HKT Limited (HKT Limited is a company incorporated in the Cayman Islands with limited liability). HKTIA is registered with the Insurance Authority of Hong Kong (“IA”) as a licensed insurance agency (Licensed Insurance Agency Licence No.: FA2427) and acts as an appointed licensed insurance agency for MSIG to distribute and arrange a wide range of insurance products and services. HKT Care and Club Care are the service brands operated by HKTIA. 
  2. The product information is provided by MSIG. The product information gives only an outline of the terms and conditions of the insurance cover and does not contain full terms and exclusions of the insurance policy. Any information given herein is subject to the precise terms and conditions and the full terms and conditions can be found in the respective policy documents (including the policy provisions and the exclusions) which shall prevail in case of inconsistency. 
  3. Please read the related policy provisions, Personal Information Collection Statement of MSIG and Personal Information Collection Statement of HKTIA before purchasing the insurance product. For enquiries relating to the insurance product, please contact HKTIA Customer Service Hotline at 8209 0098. 
  4. The premiums of the insurance product will be payable to MSIG, (or through HKTIA on behalf of MSIG in respect of online applications made on HKTIA’s website), and HKTIA will receive commission from MSIG for acting as an appointed licensed insurance agency for MSIG. 
  5. The insurance products referred to in this website are intended to be offered in Hong Kong only. The information on this website is not intended to be used by persons located in or resident outside of Hong Kong. The information on this website shall not be construed as an offer to sell or a solicitation of an offer or recommendation to purchase or sell or provision of any insurance products by MSIG or HKTIA outside Hong Kong. All selling and application procedures must be conducted and completed in Hong Kong. 
  6. Under the Insurance Ordinance (Cap. 41), the IA has started to collect the levy on insurance premiums from policyholders through insurance companies from January 1, 2018. For more details, please refer to the IA’s official website at ia.org.hk/en/levy. 
  7. HKTIA's role is limited to the distribution and arrangement of the insurance products of MSIG only and HKTIA shall not be responsible for any matters in relation to the provision of the insurance products. 
  8. Insurance products are products and obligations of MSIG and not of HKTIA. 
  9. Any dispute over the contractual terms of insurance products should be resolved directly between you and MSIG. 
  10. All insurance applications are subject to MSIG’s underwriting and acceptance. 
  11. MSIG is solely responsible for all approvals, coverage, compensations and account maintenance in connection with its insurance products. 
  12. HKTIA will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstances. 
  13. You are reminded to carefully review the relevant product materials provided to you and seek independent advice if necessary. 
  14. In case of any inconsistency between the English and Chinese versions, the English version shall prevail.
  • Enjoy flexible choice of number of days for travel insurance coverage within 2 years
  • COVID-19 protection
  • Loss of or damage to mobile phone up to HK$2,000


Important Notes
x
Important Notes
  • The insurance plan is underwritten by MSIG Insurance (Hong Kong) Limited (“MSIG”). Club Care is a service brand operated by HKT Financial Services (IA) Limited (“HKTIA”), a wholly owned subsidiary of HKT Limited (HKT Limited is a company incorporated in the Cayman Islands with limited liability). HKTIA is registered with the Insurance Authority of Hong Kong (“IA”) as a licensed insurance agency (Licensed Insurance Agency Licence No.: FA2427) and acts as an appointed licensed insurance agency for MSIG to distribute and arrange a wide range of insurance products and services. 
  • The product information is provided by MSIG. The product information gives only an outline of the terms and conditions of the insurance cover and does not contain full terms and exclusions of the insurance policy. Any information given herein is subject to the precise terms and conditions and the full terms and conditions can be found in the respective policy documents (including the policy provisions and the exclusions) which shall prevail in case of inconsistency. 
  • Please read the related policy provisions, Personal Information Collection Statement of MSIG and Personal Information Collection Statement of HKTIA before purchasing the insurance product. For enquiries relating to the insurance product, please contact Club Care Customer Service Hotline at 8209 0098. 
  • The premiums of the insurance product will be payable to MSIG, (or through HKTIA on behalf of MSIG in respect of online applications made on Club Care’s website), and HKTIA will receive commission from MSIG for acting as an appointed licensed insurance agency for MSIG. 
  • The insurance products referred to in this website are intended to be offered in Hong Kong only. The information on this website are not intended to be used by persons located in or resident outside of Hong Kong. The information on this website shall not be construed as an offer to sell or a solicitation of an offer or recommendation to purchase or sell or provision of any insurance products by MSIG or HKTIA outside Hong Kong. All selling and application procedures must be conducted and completed in Hong Kong. 
  • Under the Insurance Ordinance (Cap. 41), the IA has started to collect the levy on insurance premiums from policyholders through insurance companies from January 1, 2018. For more details, please refer to the IA’s official website at ia.org.hk/en/levy. 
  • HKTIA's role is limited to the distribution and arrangement of the insurance products of MSIG only and HKTIA shall not be responsible for any matters in relation to the provision of the insurance products. 
  • Insurance products are products and obligations of MSIG and not of HKTIA. 
  • Any dispute over the contractual terms of insurance products should be resolved directly between you and MSIG. 
  • All insurance applications are subject to MSIG’s underwriting and acceptance.
  • MSIG is solely responsible for all approvals, coverage, compensations and account maintenance in connection with its insurance products. 
  • HKTIA will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstances. 
  • You are reminded to carefully review the relevant product materials provided to you and seek independent advice if necessary. 
  • In case of any inconsistency between the English and Chinese versions, the English version shall prevail.
  • Personal accident coverage of up to HK$1,000,000 
  • Loss of mobile phone cover
  • Cover for leisure and amateur sports

Important Notes
x
Important Notes
  • The insurance plan is underwritten by Bolttech Insurance (Hong Kong) Company Limited (“bolttech Insurance”). This website at www.hktia.com.hk is operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA (Licensed Insurance Agency License No.: FA2474), being registered with the Insurance Authority of Hong Kong (“IA”) as a licensed insurance agency, acts as an appointed licensed insurance agent for bolttech Insurance.
  • The information is for reference only. Please read the related product brochure, policy provisions, Personal Information Collection Statement of bolttech Insurance and Personal Information Collection Statement of HKTIA before purchasing the insurance product. For enquiries relating to the insurance product, please contact HKTIA Customer Service Hotline at 8209 0098.
  • The premiums of the insurance product will be payable to bolttech Insurance, and HKTIA will receive commission from bolttech Insurance for acting as an appointed licensed insurance agent for bolttech Insurance. 
  • The insurance product is intended to be offered in Hong Kong only. The display of information of the insurance product on this website shall not be construed as an offer to sell or a solicitation of an offer or recommendation to purchase or sale or provision of any insurance products by bolttech Insurance or HKTIA outside Hong Kong. All selling and application procedures must be conducted and completed in Hong Kong. 
  • Under the Insurance Ordinance (Cap. 41),the IA has started to collect the levy on insurance premiums from policyholders through insurance companies from January 1, 2018. For more details, please refer to the IA’s official website at ia.org.hk/en/levy
  • HKTIA 's role is limited to distributing insurance products of bolttech Insurance only and HKTIA shall not be responsible for any matters in relation to the provision of the products. 
  • Insurance products are products and obligations of bolttech Insurance and not of HKTIA. 
  • Any dispute over the contractual terms of insurance products should be resolved directly between you and bolttech Insurance. 
  • All insurance applications are subject to bolttech Insurance’s underwriting and acceptance. 
  • bolttech Insurance is solely responsible for all approvals, coverage, compensations and account maintenance in connection with its insurance products. 
  • HKTIA will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstances. 
  • You are reminded to carefully review the relevant product materials provided to you and seek independent advice if necessary.

<Applicable to designated customers and/or members of 1O1O / csl and its affiliated companies>

Important Notes
x
Important Notes
  • Provided and underwritten by Bolttech Insurance (Hong Kong) Company Limited.
  • The product information is provided by bolttech Insurance. The product information gives only an outline of the terms and conditions of the insurance cover and does not contain full terms and exclusions of the insurance policy. Any information given herein is subject to the precise terms and conditions. For full terms and conditions, details, risk disclosures and exclusions of the insurance policy, please refer to the respective policy documents (including the policy provisions and the exclusions) (“Policy Document”) which shall prevail in case of inconsistency. 
  •  HKT Financial Services (IA) Limited's role is limited to arranging certain insurance products of bolttech Insurance and HKTIA shall not be responsible for any matters in relation to the provision of the insurance products. 
  • Insurance products are products and obligations of bolttech Insurance and not of HKTIA. bolttech Insurance is solely responsible for all coverage, compensations and account maintenance in connection with its insurance products. 
  • In case of any inconsistency between the English and Chinese versions, the English version shall prevail.
  • Personal accident and medical coverage up to HK$500,000
  • Cover for leisure and amateur sports activities
  • Coverage for trip cancellation and curtailment
  • Cover for loss of mobile phone due to theft, robbery or burglary
  • 24-hour worldwide emergency assistance services


<Applicable to designated 1O1O / csl customers>


Important Notes
x
Important Notes
  • The Promotion is arranged and brought to you directly by Club Care. The Protection Plan is underwritten and provided by MSIG and is distributed and arranged by Club Care. Club Care is a service brand operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA, being a registered licensed insurance agency under the Insurance Authority of Hong Kong (“IA”) (Licensed Insurance Agency License No.: FA2474), acts as an appointed licensed insurance agency for MSIG to distribute and arrange insurance products and services.
  • These Promotion Terms and Conditions are not an insurance policy or a contract of insurance. All information in respect of the Protection Plan is provided by MSIG. The Protection Plan is subject to related terms and conditions and respective policy provisions, the product brochure, and the related terms and conditions (the “Policy Documents”). The abovementioned information is for reference only and does not contain the full terms and conditions. In the event of any inconsistencies between these Terms and Conditions and the Policy Documents, the Policy Documents will prevail.
  • The information on the Protection Plan in these terms and conditions gives only an outline of the terms and conditions of the insurance cover and does not contain the full terms and conditions of the relevant insurance product. These terms and conditions are not an offer for subscription of any insurance product. For full terms and conditions, details and risk disclosures and exclusions of the Protection Plan, please refer to relevant Policy Documents; visit Club Care official website https://www.hktia.com.hk/ or call Customer Service Hotline at 8209 0098 for more details.
  • CSL Mobile Limited (“CSL”) is the policyholder of the Protection Plan. CSL and all affiliates of such entities (other than HKTIA) are not an insurance company, agency, broker or intermediary and are not arranging for any contract of insurance or carrying on any regulated activities (as defined under the Insurance Ordinance) in connection with the Protection Plan, any insurance related products or services or the Promotion. CSL and all affiliates of such entities (other than HKTIA) are not the supplier, distributor or provider of the Protection Plan, any insurance related products or services or the Promotion, do not represent Club Care/HKTIA or MSIG, make no representations and warranties and accept no liability for any matters arising from, or in relation to, the same. For any enquiries in relation to the Protection Plan and the Promotion, please contact Customer Service Hotline of Club Care at 8209 0098 directly.
  • MSIG reserves the right to make the final decision in approving any claim applications for the Protection Plan and the Promotion and any disputes that may arise from such applications and the Promotion, and takes full responsibility for all related coverage and claim matters. Any disputes over the terms of this insurance plan shall be resolved directly between the insured person and MSIG. HKTIA’s role is limited to distributing and arranging certain insurance policies of MSIG (including the Protection Plan) and HKTIA shall not be responsible for any matters in relation to the provision of such insurance products (including the Protection Plan). The Protection Plan is the product and obligation of MSIG and not of HKTIA.
  • HKTIA / Club Care, CSL and MSIG reserve(s) the right to amend, suspend or terminate the Promotion and amend the relevant terms and conditions at their sole discretion at any time without prior notice. All decisions made by HKTIA / Club Care, CSL and MSIG shall be final and binding.
<Applicable to DrGo One Wellness Benefit Members>

  • Coverage up to HK$1 million
  • Cover for leisure and amateur sports activities – including winter sports, scuba diving, and other water sports
  • Worldwide emergency assistance services and cover for loss of mobile phone due to theft
Important Notes
x
Important Notes
  • Provided and underwritten by Bolttech Insurance (Hong Kong) Company Limited.
  • The product information is provided by bolttech Insurance. The product information gives only an outline of the terms and conditions of the insurance cover and does not contain full terms and exclusions of the insurance policy. Any information given herein is subject to the precise terms and conditions. For full terms and conditions, details, risk disclosures and exclusions of the insurance policy, please refer to the respective policy documents (including the policy provisions and the exclusions) (“Policy Document”) which shall prevail in case of inconsistency.
  • HKT Financial Services (IA) Limited's role is limited to arranging certain insurance products of bolttech Insurance and HKTIA shall not be responsible for any matters in relation to the provision of the insurance products.
  • Insurance products are products and obligations of bolttech Insurance and not of HKTIA. bolttech Insurance is solely responsible for all coverage, compensations and account maintenance in connection with its insurance products.
  • In case of any inconsistency between the English and Chinese versions, the English version shall prevail.

We are always here to serve you. For all enquiries and feedback related to insurance, please contact us through the channels below:

Customer Service Hotline: 8209 0098
Mon – Fri 9:00 am – 6:00 pm (except public holidays)

Email:
cs.clubcare@pccw.com

x
Important Notes


You are about to be re-directed