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Household
Home is where the heart is — which is why it’s important to protect that which is dear to you. A full range of protection plans are available for your home, your domestic helpers and your pets.
Household
Home is where the heart is — which is why it’s important to protect that which is dear to you. A full range of protection plans are available for your home, your domestic helpers and your pets.
HomeCare Insurance
  • Household contents cover up to HK$1 million 
  • Personal liability cover up to HK$5 million 
  • Tenants are protected against damage to landlord’s structural fixtures
Important Notes
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Important Notes
  • "Communicable Disease Exclusion" is applicable to policy commenced on/after 1 January 2021 and please refer to the policy provision for details.
  • The insurance plan is underwritten by Bolttech Insurance (Hong Kong) Company Limited (“bolttech Insurance”). Club Care website at www.hktia.com.hk is operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA (Licensed Insurance Agency License No.: FA2474), being registered with the Insurance Authority of Hong Kong (“IA”) as a licensed insurance agency, acts as an appointed licensed insurance agent for bolttech Insurance. 
  • The information is for reference only. Please read the related product brochure, policy provisions, Personal Information Collection Statement of bolttech Insurance and Personal Information Collection Statement of HKTIA before purchasing the insurance product. For enquiries relating to the insurance product, please contact Club Care Customer Service Hotline at 8209 0098.
  • The premiums of the insurance product will be payable to bolttech Insurance, and HKTIA will receive commission from bolttech Insurance for acting as an appointed licensed insurance agent for bolttech Insurance. 
  • The insurance product is intended to be offered in Hong Kong only. The display of information of the insurance product on this website shall not be construed as an offer to sell or a solicitation of an offer or recommendation to purchase or sale or provision of any insurance products by bolttech Insurance or HKTIA outside Hong Kong. All selling and application procedures must be conducted and completed in Hong Kong. 
  • Under the Insurance Ordinance (Cap. 41),the IA has started to collect the levy on insurance premiums from policyholders through insurance companies from January 1, 2018. For more details, please refer to the IA’s official website at ia.org.hk/en/levy. 
  • HKTIA 's role is limited to distributing insurance products of bolttech Insurance only and HKTIA shall not be responsible for any matters in relation to the provision of the products. 
  • Insurance products are products and obligations of bolttech Insurance and not of HKTIA. 
  • Any dispute over the contractual terms of insurance products should be resolved directly between you and bolttech Insurance. 
  • All insurance applications are subject to bolttech Insurance’s underwriting and acceptance. 
  • bolttech Insurance is solely responsible for all approvals, coverage, compensations and account maintenance in connection with its insurance products. 
  • HKTIA will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstances. 
  • You are reminded to carefully review the relevant product materials provided to you and seek independent advice if necessary.
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Product Brochure Policy Provisions
HelperCare Insurance
  • Employer’s legal liability covered up to HK$100 million 
  • Multiple cover for the helper, including dental, surgical and repatriation expenses
  • 1 & 2-Year policies are available to provide flexibility on the policy duration according to the terms of the employment contract
Important Notes
x
Important Notes
  • "COVID-19/Pandemic Exclusion" is applicable to policy commenced on/after 1 January 2021, please refer to the policy provision for details.
  • The insurance plan is underwritten by Bolttech Insurance (Hong Kong) Company Limited (“bolttech Insurance”). Club Care website at www.hktia.com.hk is operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA (Licensed Insurance Agency License No.: FA2474), being registered with the Insurance Authority of Hong Kong (“IA”) as a licensed insurance agency, acts as an appointed licensed insurance agent for bolttech Insurance. 
  • The information is for reference only. Please read the related product brochure, policy provisions, Personal Information Collection Statement of bolttech Insurance and Personal Information Collection Statement of HKTIA before purchasing the insurance product. For enquiries relating to the insurance product, please contact Club Care Customer Service Hotline at 8209 0098.
  • The premiums of the insurance product will be payable to bolttech Insurance, and HKTIA will receive commission from bolttech Insurance for acting as an appointed licensed insurance agent for bolttech Insurance. 
  • The insurance product is intended to be offered in Hong Kong only. The display of information of the insurance product on this website shall not be construed as an offer to sell or a solicitation of an offer or recommendation to purchase or sale or provision of any insurance products by bolttech Insurance or HKTIA outside Hong Kong. All selling and application procedures must be conducted and completed in Hong Kong. 
  • Under the Insurance Ordinance (Cap. 41),the IA has started to collect the levy on insurance premiums from policyholders through insurance companies from January 1, 2018. For more details, please refer to the IA’s official website at ia.org.hk/en/levy. 
  • HKTIA 's role is limited to distributing insurance products of bolttech Insurance only and HKTIA shall not be responsible for any matters in relation to the provision of the products. 
  • Insurance products are products and obligations of bolttech Insurance and not of HKTIA. 
  • Any dispute over the contractual terms of insurance products should be resolved directly between you and bolttech Insurance. 
  • All insurance applications are subject to bolttech Insurance’s underwriting and acceptance. 
  • bolttech Insurance is solely responsible for all approvals, coverage, compensations and account maintenance in connection with its insurance products. 
  • HKTIA will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstances. 
  • You are reminded to carefully review the relevant product materials provided to you and seek independent advice if necessary.
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Product Brochure Policy Provisions
Home Contents and Emergency Assistant Protection
  • Personal liability cover up to HK$1 million*
  • Household contents cover up to HK$20,000*
  • Alternative accommodation reimbursed up to HK$2,000 per night, up to 2 nights^
  • Cover accidental damage to mobile phone/tablet up to HK$2,000#

<Applicable to designated 1O1O customers>


Important Notes
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Important Notes
  • The “Home Contents and Emergency Assistant Protection” (the “Protection Plan”) is underwritten by MSIG Insurance (Hong Kong) Limited (“MSIG”), distributed and arranged by HKT Care. HKT Care is a service brand operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA, being registered licensed insurance agency under the Insurance Authority of Hong Kong (“IA”) (Licensed Insurance Agency License No.: FA2474) also acts as an appointed licensed insurance agent for MSIG. HKTIA acts as the insurance intermediary to distribute and arrange for the Protection Plan and provide related services. HKT Care/HKTIA 's role is limited to arranging certain insurance policies of MSIG (including the Protection Plan) and HKT Care/HKTIA shall not be responsible for any matters in relation to the provision of such insurance products (including the Protection Plan). The Protection Plan is a product and obligations of MSIG and not of HKT Care/HKTIA.
  • 1O1O is a service brand operated by CSL Mobile Limited (“CSL”). CSL is the policyholder of the Protection Plan and does not represent HKTIA. CSL is not an insurance company, agency, broker or intermediary and is not carrying on any insurance activities or other regulated activities (as defined in the Insurance Ordinance) in respect of the Protection Plan or otherwise. CSL has no involvement in the provision, distribution or arrangement of the Protection Plan.
  • Any information in respect of the Protection Plan given herein is subject to the policy provisions of Protection Plan (“Policy Provisions”) and the related terms and conditions. In the event of any inconsistencies between the Policy Provisions and the information provided herein, the Policy Provisions shall prevail . Please refer to the “Home Contents and Emergency Assistance Protection” policy provisions for the terms and conditions, details and exclusions of the Protection Plan. For enquiries relating to the insurance product, please contact HKT Care Customer Service Hotline at 8209 0098.
  • All information and insurance regulated activities (as defined in the Insurance Ordinance (Cap. 41)) are carried out solely by HKTIA in its capacity as licensed insurance agency.
  • All insurance applications are subject to MSIG’s underwriting and acceptance.
  • MSIG is solely responsible for all approvals, coverage, compensations and account maintenance in connection with its insurance products.
  • HKTIA will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstances.
  • You are reminded to carefully review the relevant product materials provided to you and seek independent advice if necessary.

More
Product Brochure Policy Provisions
Home Contents and Emergency Assistant Protection Plus
  • Personal liability cover up to HK$2 million* 
  • Household contents cover up to HK$80,000* 
  • Alternative accommodation reimbursed up to HK$2,000 per night, up to 2 nights^ 
  • Cover accidental damage to mobile phone/tablet up to HK$2,000#
<Applicable to designated 1O1O customer>
Important Notes
x
Important Notes

    • The “Home Contents and Emergency Assistant Protection Plus” (the “Protection Plan”) is underwritten by MSIG Insurance (Hong Kong) Limited (“MSIG”), distributed and arranged by HKT Care. HKT Care is a service brand operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA, being registered licensed insurance agency under the Insurance Authority of Hong Kong (“IA”) (Licensed Insurance Agency License No.: FA2474) also acts as an appointed licensed insurance agent for MSIG. HKTIA acts as the insurance intermediary to distribute and arrange for the Protection Plan and provide related services. HKT Care/HKTIA 's role is limited to arranging certain insurance policies of MSIG (including the Protection Plan) and HKT Care/HKTIA shall not be responsible for any matters in relation to the provision of such insurance products (including the Protection Plan). The Protection Plan is a product and obligations of MSIG and not of HKT Care/HKTIA. 
    •  1O1O is a service brand operated by CSL Mobile Limited (“CSL”). CSL is the policyholder of the Protection Plan and does not represent HKTIA. CSL is not an insurance company, agency, broker or intermediary and is not carrying on any insurance activities or other regulated activities (as defined in the Insurance Ordinance) in respect of the Protection Plan or otherwise. CSL has no involvement in the provision, distribution or arrangement of the Protection Plan. 
    •  Any information in respect of the Protection Plan given herein is subject to the policy provisions of Protection Plan (“Policy Provisions”) and the related terms and conditions. In the event of any inconsistencies between the Policy Provisions and the information provided herein, the Policy Provisions shall prevail . Please refer to the “Home Contents and Emergency Assistance Protection Plus” policy provisions for the terms and conditions, details and exclusions of the Protection Plan. For enquiries relating to the insurance product, please contact HKT Care Customer Service Hotline at 8209 0098. 
    •  All information and insurance regulated activities (as defined in the Insurance Ordinance (Cap. 41)) are carried out solely by HKTIA in its capacity as licensed insurance agency.
    •  All insurance applications are subject to MSIG’s underwriting and acceptance. 
    •  MSIG is solely responsible for all approvals, coverage, compensations and account maintenance in connection with its insurance products. 
    •  HKTIA will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstances. 
    •  You are reminded to carefully review the relevant product materials provided to you and seek independent advice if necessary.
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    Product Brochure Policy Provisions
    Contact Us

    We are always here to serve you. For all enquiries and feedback related to insurance, please contact us through the channels below:

    Customer Service Hotline: 8209 0098
    Mon – Fri 9:00 am – 6:00 pm (except public holidays)

    Email:
    cs.clubcare@pccw.com

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    Important Notes


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