Club Care

To protect you from scam SMS, Club Care / HKT Care has joined the SMS Sender Registration Scheme by the Office of the Communications Authority (OFCA). We will only send SMS message to Hong Kong mobile users by using registered sender ID "#ClubCare", "#HKTCare" or "#HKT_IA" to help you identify the true source.

To sustain service excellence, system maintenance of MSIG's website will be conducted from 06:00 a.m. to 08:30 a.m. on 2 May (Friday). Online purchase for iTravel Plus (Single Trip) and Online redemption services for EasyShare Travel Plus Insurance Package provided on this site will therefore be temporarily suspended at that period. We apologize for any inconvenience that may cause.

Provided and underwritten by Bolttech Insurance (Hong Kong) Company Limited.

A travel protection for leisure and business trips. Medical Expenses, Worldwide Emergency Services, Hospital Cash Allowance, Personal Accident, Major Burns, Personal Money, Baggage, Personal Liability, Travel Delay, Cancellation and Curtailment of Trip benefits are all included.

For details of the terms and conditions, please refer to the "Promotion Terms and Conditions''.

For details and exclusions of the Protection, please refer to the below link for “Policy Provisions” and “Product Brochure”.

Policy Provision

Product Brochure

Frequently Asked Questions

This Protection Plan is only applicable to selected customers and/ or members of Club Care and its affiliated companies, who are holders of valid Hong Kong identity cards, aged between 18 to 70 and are currently residing in Hong Kong, satisfied all the conditions of Eligible Customers in Promotion Terms and Conditions and have received a Club Care designated registration code for the Protection Plan (the “Registration Code”) .

Registration Flow: 1O1O Customers or csl Customers or NETVIGATOR / Now TV / HKT Home Phone Customers

The product information is provided by bolttech Insurance. The product information gives only an outline of the terms and conditions of the insurance cover and does not contain full terms and exclusions of the insurance policy. Any information given herein is subject to the precise terms and conditions. For full terms and conditions, details, risk disclosures and exclusions of the insurance policy, please refer to the respective policy documents (including the policy provisions and the exclusions) (“Policy Document”) which shall prevail in case of inconsistency.
HKT Financial Services (IA) Limited's role is limited to arranging certain insurance products of bolttech Insurance and HKTIA shall not be responsible for any matters in relation to the provision of the insurance products.
Insurance products are products and obligations of bolttech Insurance and not of HKTIA. bolttech Insurance is solely responsible for all coverage, compensations and account maintenance in connection with its insurance products.
In case of any inconsistency between the English and Chinese versions, the English version shall prevail.