If the Insured Person’s DrGo One Wellness Plan is purchased on or before 12 November 2025, please refer to the Product Brochure and Policy Provisions. 

If the Insured Person’s DrGo One Wellness Plan is purchased on or after 13 November 2025, please refer to Product Brochure (2025-2026) and Policy Provisions (2025-2026)

• This travel protection is applicable to eligible DrGo One Wellness benefit members aged 18 to 80. (For benefit members who purchased DrGo One Wellness Plan on or before 12 November 2025, the insured person must be aged 18 to 70).
• To ensure smoother service, please use the Club Care Registration Code provided in the SMS sent via #DrGo to register your information in this webpage a.s.a.p.. Details please refer to registration flow.
• Didn’t receive the SMS or under 18 years old? No worries — simply contact DrGo at +852 2380 2323 (8:00 am to midnight daily) or email drgo@hkt.com for assistance. 

Frequently Asked Questions

• The product information is provided by Bolttech Insurance (Hong Kong) Company Limited. The product information gives only an outline of the terms and conditions of the insurance cover and does not contain full terms and exclusions of the insurance policy. Any information given herein is subject to the precise terms and conditions. For full terms and conditions, details, risk disclosures and exclusions of the insurance policy, please refer to the respective policy documents (including the policy provisions and the exclusions) (“Policy Document”) which shall prevail in case of inconsistency.
  
• HKT Financial Services (IA) Limited's role is limited to arranging certain insurance products of bolttech Insurance and HKTIA shall not be responsible for any matters in relation to the provision of the insurance products.
  
• Insurance products are products and obligations of bolttech Insurance and not of HKTIA. bolttech Insurance is solely responsible for all coverage, compensations and account maintenance in connection with its insurance products.
  
• In case of any inconsistency between the English and Chinese versions, the English version shall prevail.