Applicable to Benefit Member whose DrGo One Wellness “Welcome Plan” was purchased and registered on or before 12 November 2025: Product Brochure and Policy Provisions. 

Applicable to Benefit Member whose DrGo One Wellness “Welcome Plan” was purchased and registered on or after 13 November 2025, or whose “One Wellness Plan” was purchased and registered under certain DrGo promotion(s): Product Brochure (2025-2026) and Policy Provisions (2025-2026)

• To provide better service, please use the Club Care Registration Code provided in the SMS sent via #DrGo to register your in this webpage a.s.a.p.. Please refer to registration flow for details.
• Didn’t receive the SMS or under 18 years old? No worries — simply contact DrGo at +852 2380 2323 (8:00 am to midnight daily) or email drgo@hkt.com for assistance. 

Frequently Asked Questions

• The product information is provided by Bolttech Insurance (Hong Kong) Company Limited(“Bolttech Insurance”). The product information gives only an outline of the terms and conditions of the insurance cover and does not contain full terms and exclusions of the insurance policy. Any information given herein is subject to the precise terms and conditions. For full terms and conditions, details, risk disclosures and exclusions of the insurance policy, please refer to the respective policy documents (including the policy provisions and the exclusions) (“Policy Document”) which shall prevail in case of inconsistency.
  
• HKT Financial Services (IA) Limited (“HKTIA”)'s role is limited to arranging certain insurance products of bolttech Insurance and HKTIA shall not be responsible for any matters in relation to the provision of the insurance products.
  
• Insurance products are products and obligations of bolttech Insurance and not of HKTIA.
  
• In case of any inconsistency between the English and Chinese versions, the English version shall prevail.