DrGo One Wellness ($48 VAS) Plan Terms and Conditions

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Frequently Asked Questions

Claims Procedures

• “Annual GlobalTravel Insurance (Plan A)” is provided and underwritten by MSIG Insurance (Hong Kong) Limited (“MSIG”). Relevant product information is provided by MSIG.
  
• The product information gives only an outline of the terms and conditions of the insurance cover and does not contain full terms and exclusions of the insurance policy. Any information given herein is subject to the precise terms and conditions. For full terms and conditions, details, risk disclosures (if applicable) and exclusions of the insurance policy, please refer to the respective policy documents (including the policy provisions and the product brochure) (“Policy Document”) which shall prevail in case of inconsistency.
  
• HKT Financial Services (IA) Limited (“HKTIA”) is not the insurer of these insurance products and is not responsible for underwriting, claims assessment, or the payment of policy benefits or compensation. Such matters are handled and determined by relevant insurer in accordance with the terms and conditions of the policy.
  
• In case of any inconsistency between the English and Chinese versions, the English version shall prevail.